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Our Return Policy is also included in our Terms of Sale, which can be found here: www.faceoffbags.com/saleterms. When you purchase any products from our site or authorized resellers, you agree to be bound by our Terms of Sale, including this Return Policy.

Returns and Refunds. Except for any products designated on the Site as final or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days and provided such products are returned in their original condition. To return a product, you must first call1-844-697-5865or email our Returns Department at returns@faceoffbags.comto obtain a Return Merchandise Authorization (”RMA”) number before returning your product. No returns of any type will be accepted without an RMA number. After obtaining an RMA, pack and mail the item in the original packaging and shipping box (if possible) using a trackable shipping method. You must include the original packing slip or receipt, the reason for the return, as well as the RMA number. Mail the item to:Attention: Returns Faceoff® 22520 Avalon Bl,Carson CA 90745. After depositing the item in the mail for return, you must send your order number, RMA number, and tracking number to returns@faceoffbags.com. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. Refunds are processed within approximately 10 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you have any questions about this return policy, please contactreturns@faceoffbags.com.