Faceoff® takes pride in the quality of its products and strives to provide consumers with an overall positive product experience. Faceoff® stands behind its products with the following warranty and return policy:

One Year Limited Warranty

Faceoff® warrants its products with a ONE (1) Year Limited Warranty ("Warranty”). This Warranty only covers defective parts, defective manufacture, faulty workmanship, and failure to perform as intended. This Warranty covers replacement of the same or similar product of equal value, solely at Faceoff® discretion. This Warranty only applies to the original purchaser. This Warranty does not cover any damage to any non-Faceoff®. product used in connection with a Faceoff® product. This Warranty does not apply to, or cover any damage due to misuse, mishandling, neglect, accident, or tampering. Faceoff® liability to the customer, if any, shall in no event exceed the total of the purchase price of the warranted product. Some states do not permit the exclusion or limitation of incidental or consequential damages. Therefore, sections of the above limitation or exclusion may not apply to you. To the maximum extent permitted by law, this Warranty replaces any other warranty, expressed or implied, including, but not limited to, any warranty of merchantability or fitness for any particular purpose. Any representations or promises inconsistent, or in addition to this Warranty are unauthorized and shall not be binding upon Faceoff®.

Conditions of Warranty

Products purchased from an authorized reseller must be returned to the original place of purchase within the store's return period.If your purchase has passed the store's return period you may contact support@faceoffbags.com to receive a warranty replacement. All warranty requests must contain a copy of your valid proof of purchase. Warranties for products purchased from https://www.faceoffbags.com must be processed online at https://faceoffbags.com/pages/warranty-policy.The replacement product is only covered by a ninety (90) day warranty from the time of replacement and is not subject to the 1 Year Warranty. All Faceoff® warranties are non-transferrable.

30 Day Return Policy

If you are unsatisfied with your purchase made on https://www.faceoffbags.com, Faceoff® honors a thirty (30) day return policy. The product must be returned in its original packaging with the proof of purchase to Faceoff®. A refund of the purchase price will be provided (exclusions may apply). Please visit us at https://www.faceoffbags.com/returns to begin the return process.